A view may not be credited when the session expired, the browser lost connectivity, the page was inactive for too long, the captcha was not completed, the campaign reached its daily or total limit, or the same campaign was already completed within its cooldown period.
Before opening a ticket
- Refresh the available ads page.
- Confirm that cookies and JavaScript are enabled.
- Do not use multiple tabs for the same campaign.
- Disable browser features that aggressively suspend background tabs.
If the problem continues, send support the campaign name, approximate time, browser, and any error message shown.