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Search guides for surfing, campaigns, referrals, rewards, billing and account security.

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40 published articles

Getting Started4

Account, website and surfing basics.

Account & Security4

Passwords, account access, profile safety and security guidance.

Campaign targeting, limits and analytics.

Billing & Memberships4

Purchases, promo codes and memberships.

Surfing & Traffic4

How verified surfing works, timers, CAPTCHA and the surf queue.

Sponsored Advertising4

Login, Surf Start and Surf Queue sponsored advertising placements.

Referral links, landing pages, levels, commissions and attribution.

Rewards & Competition4

Achievements, surf streaks, lucky rewards and contests.

Traffic Quality & Safety4

Unique traffic, verification, anti-cheat controls and website reporting.

Troubleshooting & Support4

Solve common loading, email, campaign and support issues.

Getting Started

4 articles

Creating your accountA quick walkthrough of signup, username rules, country selection and your first sign-in.Launch your first website campaignAdd a website, choose delivery and audience settings, and supply credits so it can receive traffic.Understanding your dashboardLearn what the dashboard cards, surf rank, traffic totals and campaign health indicators mean.What is a manual traffic exchange?Understand how members exchange attention for website traffic and how points move through the platform. View all Getting Started articles

Account & Security

4 articles

Protect your accountPractical steps for keeping your traffic-exchange account and balances safe.Reset a forgotten passwordUse the password recovery flow safely when you can no longer sign in.Username and account recoveryRecover a forgotten username and make sure support can identify the correct account.Why was my account banned?Learn about automatic and administrator account restrictions and what to include in an appeal. View all Account & Security articles

Campaigns

4 articles

Add and edit a website campaignCreate campaign details, delivery controls and audience targeting.Campaign statistics and conversion trackingRead campaign traffic data and use conversion tracking to measure outcomes.Campaign statuses and deliveryUnderstand Active, Pending, Paused and Banned campaign states.Country targeting explainedUse Worldwide, selected countries and country presets without accidentally blocking all traffic. View all Campaigns articles

Billing & Memberships

4 articles

Advertiser Wallet deposits and spendingFund your non-withdrawable ad balance and understand where it can be spent.Buying Site Currency / PointsPurchase point packages using the payment methods enabled by the administrator.Membership plans and expirationCompare memberships, upgrades, renewal timing and expiration reminders.Understanding Site Currency, Referral Balance and Advertiser WalletKnow which balance is used for surfing, withdrawals and advertising purchases. View all Billing & Memberships articles

Surfing & Traffic

4 articles

Free vs Premium surf timersUnderstand the two global view timers used during normal surfing.How surfing earns pointsSee what must happen before a surf view is verified and credited.Surf CAPTCHA and traffic verificationLearn why CAPTCHA appears and how server-side verification protects surf rewards.Why the surf queue is emptyUnderstand why there may be no eligible normal websites and what the fallback experience means. View all Surfing & Traffic articles

Sponsored Advertising

4 articles

Buy a Sponsored Ad placementChoose a campaign, start date and number of days, then reserve available inventory.Sponsored Ad iframes and blocked websitesWhy some advertiser websites refuse to display inside the sponsored-ad frame.Sponsored Ad placement typesCompare Login Ads, Surf Start Ads and Surf Queue Fallback Ads.What are Sponsored Ads?Learn how paid placements differ from normal credit-based surf campaigns. View all Sponsored Advertising articles

Referrals

4 articles

Find and share your referral linkUse the Referral Center to copy links, landing pages and promotional formats.Referral landing pagesChoose General, Advertiser or Earn Traffic messaging for different audiences.Referral levels and commissionUnderstand base referral rewards and level-based commission bonuses.Why a referral is not showing or creditedCommon reasons a referral click does not become an attributed or rewarded signup. View all Referrals articles

Rewards & Competition

4 articles

How achievements workUnlock one-time milestones across surfing, referrals, advertising, logins, contests and more.How contests workJoin Surf or Referral contests and understand rankings, winners and rewards.Lucky Surf RewardsLearn how random bonus rewards can trigger after legitimate verified surfing.Surf streaks explainedBuild consecutive qualifying surf days and understand daily and weekly streak goals. View all Rewards & Competition articles

Traffic Quality & Safety

4 articles

Report a website while surfingUse the Report action for unsafe, broken or inappropriate destinations.Traffic quality and anti-cheat controlsWhy the platform validates visits before crediting surfers or consuming advertiser value.What counts as a unique view?Learn how campaign uniqueness settings can affect repeat traffic.Why a surf view was not creditedCommon reasons a displayed page does not produce points or rank progress. View all Traffic Quality & Safety articles

Troubleshooting & Support

4 articles

Campaign is active but not receiving trafficA checklist for credits, targeting, schedules, uniqueness and queue eligibility.Contact support and open a ticketChoose the best support channel and include the details needed for a faster answer.Not receiving platform emailsTroubleshoot password resets, notifications and other system email delivery.Website will not load in the surf frameDiagnose blank or blocked destinations caused by iframe security policies. View all Troubleshooting & Support articles